Privacy policy.

Effective Date: 1/1/2025
Last Updated: 1/1/2025

At Serenity Waterscapes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website, interact with our services, or communicate with us.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Service-Related Information: Details about your pond project, property, or other preferences.

  • Payment Information: Billing details and transaction history (if applicable).

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.

  • To communicate with you regarding consultations, appointments, and project updates.

  • To process payments and send invoices.

  • To personalize your experience on our website.

  • To send promotional emails or updates, with your consent.

  • To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • With Service Providers: Third-party contractors who assist with services like payment processing or marketing.

  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

  • Business Transfers: In the event of a merger, sale, or transfer of our business assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to manage cookie preferences or opt-out of tracking.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal data.

  • Deletion: Request deletion of your data, subject to legal requirements.

  • Opt-Out: Opt-out of receiving promotional communications by clicking “unsubscribe” in our emails.

To exercise these rights, please contact us at [Insert Email Address].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest updates.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Serenity Waterscapes
Email: Info@serenity-waterscapes.com
Phone: 847-493-9322
Address: 508 W Higgins Road, Park Ridge, IL 60068

By using our website or services, you agree to the terms of this Privacy Policy.