Terms of service.

Effective Date: 1/1/2025
Last Updated: 1/1/2025

Welcome to Serenity Waterscapes! By accessing or using our website (the “Site”) or services, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

1. Overview

Serenity Waterscapes provides luxury pond design, maintenance, and renovation services to customers in the Chicagoland area. These Terms govern your use of our Site and services, including any interactions or transactions conducted through our platform.

2. Use of the Site

  • You must be at least 18 years old or have the permission of a legal guardian to use our Site or services.

  • You agree not to use the Site for any unlawful purpose or in violation of these Terms.

  • Unauthorized use of the Site, including attempts to disrupt the functionality or misuse its content, is strictly prohibited.

3. Services

Our services include but are not limited to:

  • Custom pond design and construction

  • Pond maintenance and seasonal services

  • Pond repair and renovation

All service agreements are subject to individual contracts, which outline specific project details, pricing, and timelines.

4. Payment Terms

  • Payments for services are due as outlined in individual agreements or invoices.

  • Deposits may be required to confirm project bookings.

  • Refunds or cancellations are subject to the terms specified in your service agreement.

  • Late payments may incur additional fees or penalties.

5. Intellectual Property

  • All content on this Site, including text, images, designs, and logos, is the exclusive property of Serenity Waterscapes unless otherwise stated.

  • You may not reproduce, distribute, or use any content from this Site without prior written permission.

6. User Conduct

By using our Site, you agree not to:

  • Engage in fraudulent, abusive, or harmful activities.

  • Attempt to access or alter our systems or data without authorization.

  • Post or share misleading or defamatory information about Serenity Waterscapes.

7. Limitations of Liability

  • Serenity Waterscapes is not liable for any damages arising from the use of our Site or services, including but not limited to technical issues, delays, or loss of data.

  • Our liability for services provided is limited to the terms specified in individual contracts.

8. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Third-Party Links

Our Site may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content or practices of these websites.

10. Governing Law

These Terms are governed by the laws of the State of Illinois. Any disputes arising under these Terms will be resolved in accordance with Illinois law.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon being posted to the Site. Your continued use of the Site constitutes acceptance of any modifications.

12. Contact Us

If you have questions about these Terms, please contact us:
Serenity Waterscapes
Email: info@serenity-waterscapes.com
Phone: 847-493-9322
Address: 508 W Higgins Rd, Park Ridge, IL 60068

By using our Site or services, you acknowledge that you have read and agreed to these Terms of Service.